PALO ALTO, CA — (Marketwired) — 10/03/13 — HP (NYSE: HPQ) Enterprise Services today announced new and enhanced services that support enterprises in their efforts to connect with customers via social media channels all while improving the bottom line.The rapid adoption of social media has generated new opportunities for enterprises to gain a deeper understanding of customer patterns and behavior. At the same time, it brings new challenges as organizations struggle to analyze the resulting uns
PALO ALTO, CA — (Marketwired) — 04/30/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced new services designed to enable organizations to break free from legacy contact center technology and bring new multichannel customer experience capabilities to customers quickly and cost-effectively.As end-user consumer expectations continue to grow, the contact center must evolve to maintain the highest levels of customer service. By harnessing the latest contact center technology, organizat
PALO ALTO, CA — (Marketwire) — 03/11/13 — HP Enterprise Services today announced that Molson Coors Brewing Company is working with HP (NYSE: HPQ) to transform some of the brewer-s finance and human resources (HR) processes and systems in order to reduce costs, increase efficiency and improve access to critical information.Under the terms of the agreement, HP will support Molson Coors- migration from regional support to a more cost-efficient and flexible HP cloud environment that allows Molso
PALO ALTO, CA — (Marketwire) — 02/14/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced a new business process outsourcing (BPO) solution, , that enables clients to automate core business processes, including finance and accounting, to enhance operational agility.As business functions become more complex, organizations struggle to maximize efficiencies while maintaining quality and process transparency. At the same time, these complexities often prompt organizations to perform ine
