DTE Energy Powers Customer Experience With Angel
Cloud-Based Outbound Platform Enables Energy Provider to Proactively Communicate With Customers and Improve Satisfaction
Affinion International Delivers Exceptional, Personalised Customer Service
READING, UNITED KINGDOM — (Marketwire) — 07/25/11 — , an innovative leader in customer to brand marketing, protection and travel products, has experienced substantial improvements in efficiency and productivity since deploying an and from .Affinion-s 270 advisors answer thousands of calls every day on behalf of Affinion-s business customers, but with an expanding customer base came a growing pressure on the contact centre. As part of a strategic drive to exceed customer expectations, Affin