Next Generation Customer Engagement Is About Achieving Business Process Excellence, Says Hypatia Research Group
Panviva SupportPoint Cloud Assessed in Independent CRM Study
KANA Announces Global Customer Award Winners for Public Sector
Winners Represent the Foremost Government Service Organizations Demonstrating Innovation in the Delivery of Online and Multichannel Citizen Service
KANA Announces Global Customer Award Winners for Commercial Sector
Accolades Recognize Organizations Defining the Next-Generation of Customer Service and Customer Experience Management
KANA Enterprise Customer Service Suite Named a 2013 Top 15 CRM Award Winner by ISM
KANA Cited for Aiding Strategic Decision-Making With Unified Sales, Customer Service and Marketing Functionality
KANA Software Announces Growth and Expansion in EMEA Operations, Key Executive Appointments
Six Months Following the Acquisition of Ciboodle, KANA Shores up Resources to Serve Expanding European Client Roster
Government CRM Leader KANA Software-s David Moody to Speak on Online Government Citizen Service in the Age of Austerity
KANA Is the Lead Sponsor of the Digital by Default Conference Promoting Digital Citizen-to-Government Engagement and eGovernment