NewVoiceMedia Twitter Contest Reveals, Good Customer Service Satisfies, Negative Experiences Linger
Personalized Connection and Quick Response Times Draw Warm Response While Negative Experiences Leave Longer-Lasting Impression
NewVoiceMedia Selected as One of the World–s Most Valuable Cloud Computing Companies by Insights Success Magazine
Efficiency, Personalization and Global Accessibility Set ContactWorld Ahead of Alternative Solutions
NewVoiceMedia Helps Vax Clean Up at MCCF Awards
SAN FRANCISCO, CA — (Marketwired) — 10/20/15 — a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has helped Vax win Contact Centre of the Year — over 50 seats, at the Midlands Contact Centre Forum Awards.Run by The UK Contact Centre Forum, the Awards recognize the excellent people, processes and technology that make up the Midlands– contact center sector, from over 700 contact centers across the region. Announced on Friday at a p
NewVoiceMedia Secures Vax as Finalist in Two Categories for MCCFA Awards
SAN FRANCISCO, CA — (Marketwired) — 10/13/15 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has helped Vax reach the final of the Midlands Contact Centre Forum Awards, in the –Contact Centre of the Year — over 50 seats– and –Manager of the Year– categories, for its head of customer contact Carole Edwards.Run by The UK Contact Centre Forum, the Awards recognize the excellent people, processes and technology that make up t
NewVoiceMedia Strengthens ContactWorld Solutions to Revolutionize Sales and Service Performance and Boost Productivity
SAN FRANCISCO, CA — (Marketwired) — 10/07/15 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has announced several major product features to its portfolio to transform the way businesses of all sizes connect with their customers worldwide, enabling them to deliver a more personalized customer service experience, drive a more effective sales team, and grow their business more rapidly.With cloud computing and agile development m
Fast Growing Companies Exploit Power of Cloud, Finds New Study
SAN FRANCISCO, CA — (Marketwired) — 09/24/15 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, announced today that its customers are growing at 13 times the international average.The vendor–s customers, which include MobileIron, TNT, Lumesse, JustGiving, Canadian Cancer Society and Wowcher, have increased revenues by an average of 44 percent in the last financial year, compared with global economic growth of 3.5 percent. The s
NewVoiceMedia Announces ContactWorld for Wearables, a New App Built With Salesforce Wear, Bringing the Wearable Contact Center Experience to the Enterprise
ContactWorld for Wearables Empowers Sales and Customer Service Professionals to Deliver a Better Customer Experience From Their Wrist
NewVoiceMedia Announces Vision Apps for Sales and Service, Powered by the Salesforce Wave Analytics Platform
Vision Extends the Power of the Salesforce Wave Analytics Platform to Grant Every Business User Instant, Comprehensive Insight Into Customer Communications From Any Device; Wave Analytics Is the First Cloud Analytics Platform Designed for Every Business User, Making It Easier Than Ever for Anyone to Explore Data, Uncover New Insights and Take Action Instantly From Any Device; See Vision in Action at Dreamforce 2015, the Largest Software Conference on Earth
Prospa Credits NewVoiceMedia for Transforming Its Sales Performance and Business Efficiency
SAN FRANCISCO, CA — (Marketwired) — 09/10/15 — , a global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Prospa, a leading online business lender, is using its ContactWorld solution to transform its sales operations, increase conversion rates and improve business efficiency.The Sydney-based business was launched in 2012 and has rapidly grown to become Australia–s leading online business lender, fundamentally changing the way
NewVoiceMedia Recognized as One of the UK–s Fastest Growing Tech Firms by the Sunday Times
SAN FRANCISCO, CA — (Marketwired) — 09/08/15 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has been recognized in the prestigious Sunday Times Hiscox Tech Track 100, reflecting its rapid international expansion and commitment to driving innovation.NewVoiceMedia secured 66th place in the 15th annual league table, which ranks Britain–s private technology, media and telecoms companies with the fastest-growing sales. Published