LONDON, UNITED KINGDOM — (Marketwired) — 09/29/16 — , a leading provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced a new, industry-leading global call routing architecture that will dramatically raise the bar on call quality for organisations running contact centres in multiple geographies. This platform enhancement will optimise contact centre management and operations, while ensuring the highest quality customer experience across th
SAN FRANCISCO, CA — (Marketwired) — 09/29/16 — , a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new, industry-leading global call routing architecture that will dramatically raise the bar on call quality for organizations running contact centers in multiple geographies. This platform enhancement will optimize contact center management and operations, while ensuring the highest quality customer experience across the worl
LONDON, UNITED KINGDOM — (Marketwired) — 09/22/16 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has been named Most Innovate Call Centre Solutions Company in the TMT News 2016 Technology Awards. Winners represent the technology industry–s most pioneering organisations, individuals, products and services.The industry-renowned awards programme casts a centre-stage spotlight on those, who through determination, commitment and
LONDON, UNITED KINGDOM — (Marketwired) — 09/21/16 — a provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that a leader in the U.S. retirement savings market, has deployed ContactWorld for Sales to support its team.With ContactWorld for Sales, Security Benefit will take advantage of functionality such as click-to-dial, call-recording and performance tracking, all within Salesforce. The platform–s seamless integration with Salesforce
LONDON, UNITED KINGDOM — (Marketwired) — 09/14/16 — , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, is ramping up its growth in North America with a new office in Dallas, Texas. Located on West Las Colinas Boulevard in Irving, the office will provide a central base of operations for professional services and customer support.With the addition of its Dallas team, NewVoiceMedia reaches another milestone in its continued cultivation
LONDON, UNITED KINGDOM — (Marketwired) — 09/08/16 — , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, has been named in the first-ever , the definitive list of top 100 private cloud companies in the world, developed in partnership with Bessemer Venture Partners."NewVoiceMedia is honoured to be included in this prestigious list of private cloud companies", commented NewVoiceMedia CEO Jonathan Gale. "We continue to adv
LONDON, UNITED KINGDOM — (Marketwired) — 08/18/16 — a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new contract with American Public Media Group (APMG), a premier producer and distributor of public radio programming. APMG has deployed ContactWorld for Service, NewVoiceMedia–s customer communications platform, to enhance its customer experience.As an organisation with more than 49 public radio stations across five U.S.
