NewVoiceMedia Scoops 2016 Tech Culture Award by TMCnet
Award Recognises Company Whose Unique Culture and Commitment to Employee Satisfaction Drives Better Results
NewVoiceMedia Named Finalist for 2016 Technology Awards
LONDON, UNITED KINGDOM — (Marketwired) — 07/29/16 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that it has been named a finalist in the TMT News 2016 Technology Awards. Finalists represent the technology industry–s most innovative organisations, individuals, products and services.The industry-renowned awards programme casts a centre-stage spotlight on those, who through determination, commitment and hard wo
Crescent Wealth Capitalises on Cloud Technology to Transform Customer Experience
LONDON, UNITED KINGDOM — (Marketwired) — 07/28/16 — , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that Crescent Wealth has transformed its customer experience with its ContactWorld for Service solution.Crescent Wealth is an ethical-Islamic super and investments– firm offering socially responsible superannuation and investment services to over 5,000 clients across Australia. As a rapidly expanding organisation
HotelREZ Transforms Customer Experience With Cloud Technology From NewVoiceMedia
SAN FRANCISCO, CA — (Marketwired) — 07/14/16 — , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that HotelREZ Hotels & Resorts is using ContactWorld for Service to enhance its customer experience.HotelREZ signed an agreement with NewVoiceMedia for ContactWorld following deployment of Salesforce, to power its voice reservation service, TelREZ. NewVoiceMedia–s cloud customer contact solution integrates seamlessl
HotelREZ Transforms Customer Experience With Cloud Technology From NewVoiceMedia
LONDON, UNITED KINGDOM — (Marketwired) — 07/14/16 — , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that HotelREZ Hotels & Resorts is using ContactWorld for Service to enhance its customer experience.HotelREZ signed an agreement with NewVoiceMedia for ContactWorld following deployment of Salesforce, to power its voice reservation service, TelREZ. NewVoiceMedia–s cloud customer contact solution integrates seam
NewVoiceMedia Helps Grand Pacific Resorts Pair Family-Friendly Vacations With Concierge-Level Customer Service
LONDON, UNITED KINGDOM — (Marketwired) — 06/30/16 — , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that Grand Pacific Resorts has elevated its customer service with NewVoiceMedia–s ContactWorld solution, enabling agents to provide superior experiences.With NewVoiceMedia–s ContactWorld for Service technology, Grand Pacific Resorts– customers are able to connect to the most appropriate agent, first time. As a re
NewVoiceMedia Puts Customers at the Heart of Its Summer –16 Release to Enable More Successful Conversations
LONDON, UNITED KINGDOM — (Marketwired) — 06/30/16 — , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, will announce its Summer –16 release today at its inaugural conference Connect. CEO Jonathan Gale will reveal several significant product enhancements that will transform the way businesses of all sizes connect with their customers worldwide, enabling them to deliver a more efficient and personalised experience.Held at AT&T pa
NewVoiceMedia Shows 68 Percent Prefer Live Agent Support to Self-Help
Businesses Hail Chatbots as the Next Big Service Tool, but the Public Is Apprehensive
PhishMe Scales Global Sales Organisation With NewVoiceMedia
Cyber Security Firm Improves Connection Rates by 25 Percent While Boosting Business Efficiencies
House of Air Elevates Customer Service With NewVoiceMedia
LONDON, UNITED KINGDOM — (Marketwired) — 06/16/16 — a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, is helping House of Air elevate its customer experience with ContactWorld for Service. With NewVoiceMedia–s technology, House of Air will match the exciting nature of its business with equally amazing service.ContactWorld for Service is a communications platform from NewVoiceMedia that makes it easy to interact with customers on th