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Criteria Corp–s HireSelect Employee Testing Service Achieves Net Promoter Score of 68
LOS ANGELES, CA — (Marketwired) — 11/20/14 — Criteria Corp announced today the results of its customer survey where 94% of customers reported they were either "Highly Satisfied" or "Satisfied" with HireSelect. Furthermore, HireSelect customers were extremely likely to recommend HireSelect to colleagues, as the service achieved a Net Promoter Score (NPS) of 68.NPS is a widely used customer loyalty metric and measure of brand loyalty. A company–s NPS is based on customers-
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