HelloSpoke Brings Cloud Contact Center to Market with Enghouse Interactive CCSP
Contact center as-a-service delivers enterprise-grade platform at an SMB price point; streamlined licensing removes complexity and long-term financial obligations
Enghouse Interactive Releases Communications Center 10.0
Updated contact center application enhances agent experience with intelligent SMS routing and integration, task and activity queuing, and support for Office 365 Federated Agents; Extends flexibility for both on-premise and hosted deployments
Award-Winning Motivational Speaker Duo to Keynote Enghouse Engage 2017
Tim and Kris O–Shea bring a "Saturday Night Live for business," approach to understanding and overcoming challenges that impact workplace dynamics
GENBAND Partners With Enghouse Interactive to Extend Its Enterprise Contact Center Ecosystem
PHOENIX, AZ — (Marketwired) — 08/04/16 — is proud to announce the successful integration and interoperability testing between Enghouse Interactive Contact Center: Enterprise (CCE) version 9 and the GENBAND Application Server (AS) version 11.2. CCE is available immediately through authorized partners to provide award-winning omni-channel interaction management to sophisticated enterprise customers worldwide.Enghouse Interactive–s Contact Center: Enterprise is a highly adaptable, omni-channe
Enghouse Interactive to Showcase Omni-Channel Contact Center Solutions at Avaya Engage 2016
IAUG Attendees Invited to Live Demonstrations at Booth 215, and Customer-Led Session Detailing Avaya IP Office Success Story
Mtel Increases Market Leadership With Enghouse Interactive Contact Center: Service Provider 7.2
Latest Iteration of Multi-Tenant Solution Delivers Omni-Channel Functionality From the Cloud, User-Friendly TouchPoint Interface, and Lowers TCO
Enghouse Interactive and ConvergeOne Empower Lennox International With Omni-Channel Contact Center Solution
SAP Integration, Streamlined Deployment, Lower TCO, and Agent-Friendly User Interface Among Factors Behind Customer, Partner Selection of Communications Center 2016
Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”
PHOENIX AZ — (Marketwired) — 02/22/16 — Best-in-class contact centers go above and beyond to ensure agents deliver efficient, memorable conversations on every interaction.to uncover how quality monitoring and real-time speech analytics bring a new level of precision to the customer experience.During the webinar, attendees will learn:to join our foremost experts who will share their insight and best practices for this emerging trend.Nigel Olding, Sr. Product Manager, Quality Management Suite,
Enghouse Interactive Records 250th Skype for Business Deployment
Contact Center, Customer Interaction Solutions Leader Booking Six New Customer Rollouts Every Month