Leading Analyst Firm Positions Oracle in Leaders Quadrant for CRM Customer Service Contact Centers

Leading Analyst Firm Positions Oracle in Leaders Quadrant for CRM Customer Service Contact Centers

REDWOOD SHORES, CA — (Marketwire) — 07/14/11 — Oracle (NASDAQ: ORCL)Gartner, Inc. has placed Oracle-s Siebel CRM in the Leaders Quadrant of its 2011 report, "Magic Quadrant for CRM Customer Service Contact Centers." (1)Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.According to Gartner, "Leaders demonstrate market-defining vision and the ability to execute against th

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