Alorica Included in the Magic Quadrant for Customer Management Contact Center BPO, Worldwide, by Leading Analyst Firm
CHINO, CA — (Marketwire) — 01/30/12 — a leading provider of outsourced customer management solutions, today announced that it has been identified by in the Magic Quadrant for Customer Management Contact Center BPO, Worldwide, released in December 2011.Gartner-s 2011 Magic Quadrant for Customer Management (CM) Contact Center Business Process Outsourcing services evaluates a vibrant provider landscape that is fast-changing due to evolving market conditions, customer needs and technology, in