Social Housing Landlords Fear Potential for Mass Rental Arrears
Research by KANA Shows Housing Associations Have Addressable Opportunities to Reduce Administration Costs With -Digital First- Technologies Including Web and Mobile Channels
KANA Launches Next-Generation LAGAN Enterprise Customer Service Suite for Cost-Effective, Omni-Channel Public Sector Engagement
Major New Release Features Knowledge Management, Employee Mobile, Web Self-Service and Enhancements to Case Management and Integration Capabilities
WebFOCUS Cloud Express Provides UK Public Sector With Cost-Efficient Business Intelligence
Turnkey Solution Offered Through Partnership Between Information Builders and Amtex Solutions Limited
KANA Announces Global Customer Award Winners for Public Sector
Winners Represent the Foremost Government Service Organizations Demonstrating Innovation in the Delivery of Online and Multichannel Citizen Service
KANA Announces Global Customer Award Winners for Commercial Sector
Accolades Recognize Organizations Defining the Next-Generation of Customer Service and Customer Experience Management
Ingram Micro Earns Access to Cisco GSA Schedule
Leading Technology Distributor Announces Strategic GSA Win at 2013 Ingram Micro Federal Summit May 14-16 in Maryland
Infor Demonstrates Strategic Growth for Public Sector
Public Organizations Attain Tactical Value From Core Technology Advancements
Information Builders Helps the Public Sector Fight Fraud With Data
Government Institutions Using Business Intelligence Leader-s Solutions to Detect, Predict, and Prevent Fraudulent Activities
KANA to Speak on Mobile, Social Customer Service for the Utilities/Public Sector Collaborative Contact Center at CS Week 311 Synergy Group
Dialogue Will Focus on Addressing the Full Depth and Breadth of Customer Service Requirements in a Seamless and Omni-Channel Manner for Exceptional Citizen Service
Infor Upgrades Mapping, User Interface for Public Sector Suite
Map-Centric Browser, SaaS, Personalized Portals and ESRI Web APIs Among Advancements