cape IT combines the new OTRS basis with an improved release cycle of the open source helpdesk
Continuity and sustainability of the Open Source solution KIX4OTRS
Chemnitz, 12.12.2014 – The release of OTRS 4.0 of the Open Ticket Request Systems (OTRS) is a basis for the worldwide biggest extension KIX4OTRS 7 by the c.a.p.e. IT GmbH. It is also an occasion for the (IT) service management professional to announce publishing of bugfixes and feature releases more often as well as to confirm the support for its versions and the framework long-dated and more sustainably than until now.