New Survey From Signal Finds Marketers Struggle to Leverage Ad Tech to Deliver a Great Mobile and Web Experience
Brands and Agencies Seek Better Ways to Coordinate Marketing Tools
Clustrix Launches “The State of Online Shopping: 2014 Survey”
Survey Results Will Provide Insight Into Consumer–s Online Shopping Habits and Trends
Going Global in 2014? Critical Survey From Jeitosa Shares Key Insights
Sixth Annual Survey From Global Experts Helps HR Understand Trends, Define Practices
Sage Mid-Market Business Index: Business Confidence High Among Midsized American Businesses
IRVINE, CA — (Marketwired) — 11/26/13 — American business confidence in the mid-market is the fifth highest in the world and comes in at 71.87 according to the first Sage Mid-Market Business Index. The Sage Mid-Market Business Index survey was conducted among 178 participants in the U.S. between July 31 and August 28, 2013 and is a part of the global Sage Business Index. Sage surveyed over 1,800 medium-sized businesses (defined as 100 or more employees) in 17 countries.The first mid-market b
Exalt Survey: US WISPs Place Performance Ahead of Cost When Choosing Wireless Backhaul Solutions
Most See a Bright Future for the WISP Business, but Cite Access to Spectrum as the Biggest Threat to Business Viability
GeoPoll Introduces the World-s Largest Real-Time Global Mobile Survey Platform, Revolutionizing Traditional Market Research
New Platform Gives Organizations Unprecedented, Real-Time Insights to Drive Economic Development and Address Global Issues Such as Health, Nutrition and Human Rights
Consumers Experience “Groundhog Day” Syndrome When Filing Customer Service Complaints
New Research Reveals Consumers Waste 6.5 Hours Annually, Also Details Which Customers Gripe Most and via Which Channels, and How Much Repetition Is Needed to Ultimately Gain Resolution
Super-Consumers Spend a “Fraughtnight” Each Year Getting Customer Service and Resolving Complaints
Omnibus Research for KANA Finds Consumers Spend 10 Days Waiting in Line and More Than Two Days Complaining Each Year; Consumers Adept at Using Digital Channels to Get and Complain About Service
Email Response Found to Be Delivering Second-Class Customer Service
59 Percent of Organisations Take More Than One Working Day to Respond to Email Complaints
Think You Know Mobile Millennials? Think Again; Campaigner(R) Survey Reveals Mobile Email and M-commerce Behaviors
Gen Y, the Most Socially Networked Generation, Lags on Social Sharing, as Over 74 Percent Don-t Share Great Email Deals on Social Networks