Parks Associates Releases New Whitepaper Examining Next-Gen Solutions for IoT Tech Support
Research Shows New Opportunities for IoT Support Solutions and Data Analytics for Smart Home Products and CE Devices
Parks Associates: One-Third of Smart Home Device Owners Experience Problems With Their Devices
Research Firm Reveals Influence of Product Experience on Repeat Purchases of Connected Devices
Parks Associates: 27% of U.S. Car Owners Want Their Car to Be Able to Connect to Their Smart Home Devices
Ericsson, Comcast Ventures, HP, Zubie, and Other Key Executives to Discuss Convergence of Connected Cars and Smart Homes at CONNECTIONS Conference
Parks Associates Research Addresses Tech Support Opportunities in the Internet of Things
Arrayent, Asurion, OnProcess Technology, ROC-Connect, and Support.com to Discuss Smart Home Market at 20th-Annual CONNECTIONS(TM) Conference
Experts Exchange, Leading Technology Community, Releases New Product Suite
Company Introduces Features for Real-time Support, Freelancing for 20th Year of Its Online Technology Platform
Eden Launches EdenBusiness: The First On-Demand IT Support and Office Maintenance Service for Fast-Growing Businesses
After Raising $3.3M in Seed Funding From Venture Capital Firms, Company Expands From Consumer to Business Sector
Parks Associates: 60% of Consumers Self-Install Smart Home Devices, but Majority of Device Owners Would Prefer Professional Assistance
Industry Report Examines the Evolution of Tech Support Services, Processes, Tools, and Business Models in Response to the Internet of Things (IoT)
Parks Associates: 26% of U.S. Broadband Households Own a Streaming Media Device; 16% Own a Smart Home Device
Samsung to Keynote CONNECTIONS(TM): The Premier Connected Home Conference
Parks Associates: 62% of U.S. Broadband Households Never Back Up Their Data to a Cloud-Based Storage Service
New Research Reveals Trends in Cloud Storage and Services in Advance of 2015 International CES
Parks Associates: Over 50% of Smart Home Device Owners Willing to Pay for Monthly Tech Support Services
Support.com, CSS Corp, Sutherland Global Services, and PlumChoice Examine IoT Tech Support at CONNECTIONS(TM) Summit at CES