London, UK – August 23, 2016 — CallMiner, the leader in speech and customer engagement analytics solutions, and Cloud9 Business Analytics, a leading provider of cloud-based Workforce Optimisation (WFO) solutions, today announces a strategic partnership to bring robust cloud-based enterprise speech analytics to small and midsized businesses (SMBs) in the UK.
eircom to Provide Sales and Service Support for Aspect Solutions Including Aspect Unified Communications Applications for the Contact Center Across Ireland