TORONTO and NEW YORK, NY — (Marketwired) — 04/09/13 — , a leading global enterprise data center IT Solutions Provider, today announced that it has been acknowledged once again by Cisco Systems for another year of achieving Excellence in Customer Satisfaction. This designation recognizes OnX for delivering outstanding customer service.
Recipients of Cisco-s Customer Satisfaction Excellence certification are selected based on feedback from Cisco customers through an annual survey and ongoing assessments. More than 60 OnX customers were surveyed with overwhelmingly positive results that placed OnX amongst the top performing partners in North America.
“It is an honor to be recognized, once again, by Cisco for Excellence in Customer Satisfaction,” said Ed Vos, OnX Enterprise Solutions CEO. “We attribute our success this year to our highly certified Cisco Sales Specialists, Managed Services organization, and Professional Services team for delivering cloud and network solutions that consistently exceed our customers- expectations.”
“Customer service is a cornerstone of the . We are pleased to recognize and congratulate OnX Enterprise Solutions for consistently achieving outstanding customer satisfaction,” said Mike Ansley, vice president, Partner Organization, Cisco Canada.
The Cisco Excellence in Customer Satisfaction honor also recognizes OnX-s high value customer support efforts for its solution. OnExpert is part of OnX-s Managed Services Suite of offerings which provides OnX clients all-encompassing support using OnX Cisco certified technical experts for all data center support requirements. It assists clients with on premise data centers, as well as leveraging the Federated Cloud computing solutions in any of OnX-s managed data centers.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program-s specializations and certifications, Cisco recognizes a partner-s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post sales support capabilities – critical factors in choosing a trusted partner.
Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.
is a global enterprise data center solutions provider with a suite of end-to-end solutions including the industry-s leading Federated Cloud solution offerings. The company designs, builds and manages complete data center environments comprised of multi-vendor offerings in four core areas -Cloud & Managed Services, Technology Solutions & Professional Services, Digital Application Services, and Hardware & Software Solutions. Over the past 28 years, OnX has helped clients achieve exceptional business results that accelerate their growth and value. With global headquarters in Toronto, Canada and US based headquarters in New York, NY, OnX has a team of more than 600 IT professionals, revenues of more than $750 million, and clients and offices throughout North America and Europe. OnX is a privately held company and majority owned by Marlin Equity Partners. For more information, visit:
Kate Carey
New Venture Communications
(650) 814-3088
You must be logged in to post a comment Login