Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”

Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”

PHOENIX AZ — (Marketwired) — 02/22/16 — Best-in-class contact centers go above and beyond to ensure agents deliver efficient, memorable conversations on every interaction.to uncover how quality monitoring and real-time speech analytics bring a new level of precision to the customer experience.During the webinar, attendees will learn:to join our foremost experts who will share their insight and best practices for this emerging trend.Nigel Olding, Sr. Product Manager, Quality Management Suite,

Shaw Confirms Closing Date for WIND Acquisition

Shaw Confirms Closing Date for WIND Acquisition

CALGARY, ALBERTA — (Marketwired) — 02/19/16 — Shaw Communications Inc. (TSX: SJR.B)(NYSE: SJR) confirms that completion of its previously announced acquisition of 100% of Mid-Bowline Group Corp. and its wholly-owned subsidiary, WIND Mobile Corp. ("WIND"), for an enterprise value of approximately $1.6 billion has been scheduled for March 1, 2016. Conditions to the transaction relating to the Competition Bureau and the Ministry of Innovation, Science & Economic Development (form

Shaw Announces Closing of C$300 Million Senior Notes Offering

Shaw Announces Closing of C$300 Million Senior Notes Offering

CALGARY, ALBERTA — (Marketwired) — 02/19/16 — Shaw Communications Inc. ("Shaw") (TSX: SJR.B)(NYSE: SJR) announced today that it has closed its offering of C$300 million principal amount of 3.15% senior notes due 2021. The senior notes were made available in Canada under Shaw–s previously filed shelf prospectus pursuant to an agency agreement with TD Securities Inc. acting as sole bookrunner. The net proceeds of this offering will be used for working capital and general corporate

O2E Brands Selects CallidusCloud–s Clicktools for Customer Feedback

O2E Brands Selects CallidusCloud–s Clicktools for Customer Feedback

DUBLIN, CA — (Marketwired) — 02/19/16 — (NASDAQ: CALD), a global leader in cloud-based , , and solutions, announced today that , leaders in customer experience, innovation and franchise, has selected , the market-leading customer feedback platform. The deal was completed in the first quarter of 2016.Clicktools is the premium survey app for business. It offers a powerful set of enterprise-class capabilities, most notably the first and best feedback-in-CRM integration available. It enables