Boston Business Journal Honors CloudLock as a 2015 “Best Places to Work” Winner

Boston Business Journal Honors CloudLock as a 2015 “Best Places to Work” Winner

BOSTON, MA — (Marketwired) — 05/20/15 — The Boston Business Journal has named CloudLock, the leading provider of cloud cybersecurity solutions, one of the Best Places to Work in Massachusetts in its twelfth annual regional awards program. The honor recognizes CloudLock–s achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture.CloudLock was one of over 400 companies to qual

Navy Federal Credit Union Selects eGain for Proactive Member Service

Navy Federal Credit Union Selects eGain for Proactive Member Service

SUNNYVALE, CA — (Marketwired) — 05/20/15 — eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that Navy Federal Credit Union has selected eGain for proactive member engagement across digital touchpoints.With more than $68 billion in assets, and serving over 5.5 million members, Navy Federal–s mission is to be the most preferred and trusted financial institution serving the military and their families. The credit union has selected eGain

TriCore Gains ISO/IEC 20000-1:2011 Certification for IT Service Management

TriCore Gains ISO/IEC 20000-1:2011 Certification for IT Service Management

BOSTON, MA — (Marketwired) — 05/19/15 — , the application management experts, today announced it has received ISO/IEC 20000-1:2011 certification across its operations. The comprehensive scope of the ISO 20000 certification aligns to ITIL service management best practices applied to TriCore–s Service Delivery organization. The certification represents a significant milestone in TriCore–s continued efforts in focusing on service quality management and the continuous improvement of its operat