HP Helps Clients Enhance Customer Interactions by Transforming the Contact Center

HP Helps Clients Enhance Customer Interactions by Transforming the Contact Center

PALO ALTO, CA — (Marketwired) — 04/30/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced new services designed to enable organizations to break free from legacy contact center technology and bring new multichannel customer experience capabilities to customers quickly and cost-effectively.As end-user consumer expectations continue to grow, the contact center must evolve to maintain the highest levels of customer service. By harnessing the latest contact center technology, organizat

Sajan Delivers Innovation and Value for World-Leading Life Science Technology Company

Sajan Delivers Innovation and Value for World-Leading Life Science Technology Company

RIVER FALLS, WI — (Marketwired) — 04/30/13 — Sajan, Inc. (OTCQB: SAJA), a leading provider of global language services and technology, today announced the continued improvement of positive results for the world-s number one heart valve company regarding its localization strategy. Sajan-s strategic life sciences translation program has helped this leader in medical technologies save more than half a million dollars over the course of the partnership while ensuring consistently high translatio

eGain and Humana to Speak at the 2013 Gartner Customer 360 Summit

eGain and Humana to Speak at the 2013 Gartner Customer 360 Summit

SUNNYVALE, CA — (Marketwired) — 04/30/13 — eGain (NASDAQ: EGAN), the leading cloud provider of multichannel customer engagement solutions, today announced that the company will participate at the Gartner Customer 360 Summit being held in San Diego on May 1-3, 2013.A Platinum Sponsor at the event, eGain will deliver a presentation with its client, Humana, Inc. Titled "Humana Insures Member Health with Engaging Journeys Powered by eGain," the session will be held on May 2, 2013, at 1