LONDON, November 22 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 SalesTech Awards.
The SalesTech Awards honour companies and individuals that demonstrate excellence, innovation and leadership in the sales technology market. Produced in partnership with the B2B Technology Marketing Community on LinkedIn, the awards tap into the experience of
London, 30th October 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management solutions, today announced that it has once again been recognised by Gartner as a Visionary in the latest edition of the highly regarded Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs*.
Study offers insights into why firms struggle to harness data for enhanced customer experiences:
• Only 26% of businesses surveyed are able to use data to improve customer experience for all or most of their customers’ interactions.
• Nearly two-thirds of surveyed organisations have difficulty recognising customers across digital channels.
• Almost all firms recognise the importance of tracking on customer engagement and that technology is key to making it work.
LONDON, 10 July 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions.
LONDON, 30 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has ranked among the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ for the third consecutive year.
Scheduler for Microsoft Dynamics, TimeTrade–s latest innovation, makes it easy for businesses to win more customers and serve them better with less calling, chasing and waiting
