PHOENIX, AZ — (Marketwired) — 07/26/13 –, a leading provider of fully-integrated , , and solutions, today announced it has completed the acquisition of Voxeo Corporation, a leading provider of hosted and on-premise Interactive Voice Response (IVR) solutions and a leading platform provider for Communications Enabled Business Processes. The acquisition will add $50 million in annualized revenue and contribute to Aspect-s bottom line. Voxeo-s platform and global infrastructure will serve as the
MATAWAN, NJ — (Marketwired) — 07/23/13 — , developer of the world-s most deployed , has significantly increased engagements with companies in the health insurance industry over the past six months. As PPACA-mandated are built and set to launch in October 2013, both carriers and state exchanges have provisioned LiveLOOK Co-Browse technology as a tool to better help online consumers entering the marketplace in the coming year."With an expected new entrants to the insurance marketplace c
SANTA CLARA, CA — (Marketwired) — 07/18/13 –Only vendor consistently appearing in the Leaders Quadrant since its inceptionAnnual report covers infrastructure technologies for multichannel assisted and automated customer, employee and service supportPositioning based on completeness of vision and ability to executeAvaya announced today that it has been positioned in the Leaders Quadrant in the for 2013. This is the 13th consecutive year that Avaya has been placed in the Leaders Quadrant as th
IRVINE, CA — (Marketwired) — 07/10/13 — Sage, a leading provider of business management software and services for small to midsized businesses worldwide, is kicking off its 16-city, 50-day Sage Listens RV Relay with an event today at , a family-owned chocolate shop and Sage 50 and Sage Payment Solutions customer in Davidson, N.C.From 1:30-3:30 p.m. today, Davidson Chocolate and Sage will host an ice cream and truffle social to celebrate small and midsized businesses in the Davidson community
CHELMSFORD, MA — (Marketwired) — 06/27/13 –, a leading provider of fully-integrated , , and solutions, today announced the launch of Aspect Workforce Mobile, a mobile application designed to give contact center agents greater mobile access to Aspect-s® Workforce Management solution. Built on Aspect-s dynamic Applications Foundation which allows easily-configured innovative solutions through packaged functional components and APIs, the application provides contact center personnel access