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NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

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LONDON, November 27, 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions.…

InTheChat Taps Former BlackBerry Exec to Lead Go-To-Market

InTheChat Taps Former BlackBerry Exec to Lead Go-To-Market

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Angelo Fasulo to Head Up InTheChat--s Global Growth Initiative from New Toronto Office…

Tyto Care Partners with iQor to Deliver Customer Care and Product Support for Disruptive Telehealth Solution

Tyto Care Partners with iQor to Deliver Customer Care and Product Support for Disruptive Telehealth Solution

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Tyto Care chooses iQor to help Tackle $21.5 Billion Connected Health Market with Integrated Customer Service and Product Support Solution…

Top 35 Real Estate Firms for Service Excellence Announced

Top 35 Real Estate Firms for Service Excellence Announced

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Companies Honored with QE Award for Verified "Extraordinary Customer Service" -- an Industry First…

Selectra selects NewVoiceMedia as its preferred contact centre partner

Selectra selects NewVoiceMedia as its preferred contact centre partner

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Firm replaces telephony infrastructure from Talkdesk with ContactWorld to enhance customer experience throughout Europe…

Severn Trent Water improves operational efficiency and customer service with Panasonic rugged detachable notebooks

Severn Trent Water improves operational efficiency and customer service with Panasonic rugged detachable notebooks

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Video shows operational benefits of the Panasonic Toughbook deployment for the mobile workforce…

Xtreme Lashes by Jo Mousselli® sets sights on NewVoiceMedia to enhance service and operations

Xtreme Lashes by Jo Mousselli® sets sights on NewVoiceMedia to enhance service and operations

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LONDON, June 13, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Xtreme Lashes by Jo Mousselli®, the global leader in eyelash extensions, is using ContactWorld to enhance its contact centre operations and…

ColourPop Selects Qubit for Personalization Makeover

ColourPop Selects Qubit for Personalization Makeover

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Hyper-growth beauty products retailer doubles down on customer centricity…

NewVoiceMedia presents customer success with a comedic twist at CloudFest for Service

NewVoiceMedia presents customer success with a comedic twist at CloudFest for Service

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LONDON, 1 June 2017 – CloudFest for Service, an afternoon featuring insights, innovators and improv comedy focused on customer success, is coming to San Francisco on 15 June. Hosted at Wine & Wall at One Market by NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology,…

DataCore Worldwide Support Team Achieves Customer Satisfaction Score of 95%; Wins Third Stevie Award for Sales & Customer Service

DataCore Worldwide Support Team Achieves Customer Satisfaction Score of 95%; Wins Third Stevie Award for Sales & Customer Service

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Team Scores Higher than 90% Satisfaction Rating for Ten Years Running…

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