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Nemertes-- analysis of digital transformation in the contact center, detailed use cases, and how it affects the overall customer experience…
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Customer Experience (CX) Consultancy and Oracle Gold Cloud Select Partner, Enigen UK, have today launched a Customer Experience transformation methodology that is designed around the concept of a single organisational strategy, rather than siloed decision making. #ActAsOne delivers a roadmap of technology innovation and a complete customer experience solution. This…
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First Mobile App for CX Executives Allows Leaders to Monitor Customer Journeys and Behavioral Trends Anytime, Anywhere…
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50th Edition of Quarterly ForeSee E-Government Satisfaction Index Ranks 101 Federal Websites Across Web and Mobile Experiences…
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Personalization, Targeted Content and Analytics Help National Pen Fuel 20 Percent Annual Growth Online…
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Singapore--s Innovative and Ultra-Fast Fiber Internet Provider Needed a DNS Platform Robust and Responsive Enough to Handle Growing Subscriber Demands and Traffic…
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Personalized, Connected, and Secure Portfolio of Cloud Applications Helps Customers Succeed in a Digital World…
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Developers and Businesses Can Now Easily Integrate Pictures Into Business Applications on Standard U.S. Phone Numbers Nordstrom First to Use Twilio MMS as Part of Their Customer Communications…
