MessageMedia Confirmed –ENGAGE– 2017 Platinum Sponsor

Global business messaging provider joins elite contingency of enterprise contact center and communications leadership at Enghouse Interactive–s annual customer conference

Microsoft and Enghouse Interactive to demonstrate the Cloud-enabled attendant console at Enterprise Connect

CCSP delivers integration and consolidation of disparate contact center infrastructure providing better customer experience

Tim and Kris O–Shea bring a "Saturday Night Live for business," approach to understanding and overcoming challenges that impact workplace dynamics

Omni-channel contact center leader to address evolution of customer engagement

Selection of CCSP cloud contact center platform based on multi-tenant architecture, low TCO and functionality aligned with market demand

CCSP meets key cloud platform business drivers with multi-tenancy, Skype for Business integration and lower TCO

PHOENIX, AZ — (Marketwired) — 08/04/16 — is proud to announce the successful integration and interoperability testing between Enghouse Interactive Contact Center: Enterprise (CCE) version 9 and the GENBAND Application Server (AS) version 11.2. CCE is available immediately through authorized partners to provide award-winning omni-channel interaction management to sophisticated enterprise customers worldwide.Enghouse Interactive–s Contact Center: Enterprise is a highly adaptable, omni-channe

Multi-Tenant Architecture Empowers ASPs, BPOs and CSPs to Lower TCO, and Meet Customers– Demand for Omni-Channel Customer Experience Solutions That Are Secure, Flexible and Can Scale Easily

PHOENIX, AZ — (Marketwired) — 06/22/16 — There is an undeniable connection between happy agents and happy customers, making it important to pay equal attention to creating happy agents to improve the customer experience.The same focus areas of the customer experience directly translate to the agent, such as providing the agent insight to the customer journey and providing the agents with an omni-channel environment to work in.to engage one of the industry–s foremost analysts who will:Explor