Enghouse Interactive to Showcase Solution Portfolio at SAPPHIRE(R) NOW in Orlando

Contact Center Leader to Showcase Cutting-Edge Solutions

Contact Center Leader to Showcase Cutting-Edge Solutions

Proven Customer Interaction Technology, Expertise and Understanding of Market Need for Improved Communications Drives Innovation

Coupled With SAP Solutions, CRM Connecter Enhances the Efficiency and Performance of Service and Support Teams by Providing Contact Center Agents a Single Interface With Click-to-Dial and Screen Pop Capabilities That Reduce Time to Resolution and Help Personalize Customer Interactions

Contact Center Solutions Leader Recognized for Best-in-Class Capabilities and Expertise, Evidenced by Technology Success and Commitment to Customers

Contact Center Solution Enhances Customer Interactions With New Operator Console, Supervisor Visibility, Mobility, Video Integration, and Extended Lync Functionality

Smartphone and Tablet Application Enables Users to Navigate Seamlessly Through the Interactive Voice Response Process

Award conferred following extensive and independent competitive analysis carried out by leading analyst organisation

Award conferred following extensive and independent competitive analysis carried out by leading analyst organisation

Delivering a New User Interface Designed to Empower Contact Center Agents and Optimize the Customer Experience

New Operator Console Delivers Professional Call Handling and Service Monitoring and Measurement Capability