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Award-Winning Contact Center Solutions Provider Extends Commitment to Transformational Customer Engagement…
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CHELMSFORD, MA -- (Marketwire) -- 01/11/13 --, a leading provider of next generation and , today announced the appointment of Frank Smith as Chief Information Officer of the company. Smith, a 30 year tech industry veteran, is tasked with the evolution of the company-s technology assets in order to…
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CHELMSFORD, MA -- (Marketwire) -- 01/07/13 --, a leading provider of next generation and , today announced the launch of Aspect Social, a cloud-based offering that aligns interactions organizations have with customers on Facebook, Twitter, blogs and online communities with their overall customer contact operations. Companies can move beyond…
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CHELMSFORD, MA -- (Marketwire) -- 12/13/12 --, a leading provider of next generation and , today announced that Experian, a leading global information services company, has selected Aspect® to improve the company-s agent and call center performance. By leveraging the power of Aspect-s Applications Foundation platform, Experian provides its…
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CHELMSFORD, MA -- (Marketwire) -- 12/10/12 --, a leading provider of next generation and , today announced that LifePlans, a long-term care insurance service, risk management, and research company, has selected Aspect-s Microsoft Dynamics CRM for Aspect Unified IP to optimize its existing Aspect Unified IP, Productive Workforce and…
